Frequently Asked Questions
How do I place an order with your company?
To place your order, simply use the order page. Provide us your complete contact information and give us the phone numbers and emails where you can be reached in case of any questions or problems.
How can I upload files needed by the writer?
Once an order is placed, you are to choose one of the most suitable ways to provide writer with additional instructions and materials. You are welcome to take advantage of our interactive features and upload additional files from your personal profile on our web site. Some of our clients prefer transferring files in our Live Chat while communicating with one of our operators. You may also send all additional instructions to our email: firstname.lastname@example.org.
What if I can’t provide the references needed to write the paper, can you, guys, make the research for me?
We provide our writers with accounts to online libraries and they are able to do the research for you. However, if possible, please do not neglect uploading all the material that might be helpful and properly instruct a writer to make sure that very little time is wasted on research.
How can I monitor the progress of my order?
Your order status is updated on constant basis automatically on your personal profile on the website. There are also multiple ways to contact our qualified Support team and your writer to monitor your order progress. You are welcome to take advantage of our unique messaging system, available for you after the order is placed, to ask your writer directly. You may also go to Live Chat or email with any concern you have. We will gladly assist and update you regarding your order.
Can I request a draft from my writer?
You can ask for a draft from your writer. Just make sure you mention this in order description. You may also send a request to a writer via messaging system and inform our qualified Support team so we could make sure you receive it in a timely manner.
How long will it take to write my essay?
We use a honest and realistic approach to deadlines. The delivery time depends on your instructions, the urgency level of your order and the level of writer you choose. Experience tells us that we can write most orders within 24 hours. However we suggest that you place your order as soon as possible to give us extra time in case we need to do more research. If we can not meet your deadline or if it requires extra time we will call you to discuss your order. We will take whatever steps necessary to fill your order on time guaranteed.
How will I get my paper?
Once an order is placed, you will have a possibility to log in to your personal profile on the web site. The completed paper can be downloaded from there. You can also request the paper to be sent directly to your email.
Can you make changes in order requirements before it is done in case my professor changes the instructions?
We are working hard to meet your requirements and expectations. That is why you are allowed to apply amendments to your order free of charge as long as they don’t violate original instructions.